REFUND POLICY

Last Updated: [Month Day, Year]

Welcome to [Company Name]. Customer satisfaction is important to us, and we strive to provide high-quality mobile homes and exceptional customer service. This Refund Policy explains the terms and conditions regarding cancellations, refunds, deposits, and returns related to the purchase of mobile homes through our company.

By placing an order with us, you agree to the terms outlined in this Refund Policy.

1. Order Deposits

To secure a mobile home purchase, customers may be required to pay a deposit. Deposits help reserve inventory, schedule production, and initiate administrative procedures.

Unless otherwise stated in writing:

• Deposits are generally non-refundable once production, customization, transportation planning, or administrative processing has begun.
• Refund requests made before any work has commenced may be considered on a case-by-case basis.
• Any approved refund may be subject to administrative, banking, and processing fees.

2. Order Cancellation

Customers may request cancellation of an order by contacting our customer support team in writing.

Cancellation requests are subject to the following conditions:

Before Production or Preparation

If a cancellation request is received before production, customization, or shipment arrangements begin, the customer may be eligible for a full or partial refund.

After Production Begins

Once production, customization, preparation, or transportation arrangements have started, cancellation requests may incur fees covering costs already incurred by the company.

Custom Orders

Custom-built or specially modified mobile homes are generally not eligible for cancellation or refund once production has started.

3. Delivery and Acceptance

Customers are responsible for inspecting the mobile home upon delivery.

By signing delivery documents, the customer acknowledges that:

• The mobile home has been received.
• The home appears substantially as described.
• Any visible issues have been documented.

After acceptance of delivery, refunds will generally not be available except as required by applicable law or warranty obligations.

4. Damaged or Defective Products

If a mobile home arrives with manufacturing defects or damage attributable to the manufacturer or seller, customers must notify us within 72 hours of delivery.

The notification should include:

• Order number
• Description of the issue
• Photographs or supporting documentation
• Contact information

Upon review, we may:

• Repair the defect
• Replace defective components
• Offer alternative solutions deemed appropriate

Refunds for manufacturing defects will be evaluated on a case-by-case basis.

5. Refund Eligibility

Refunds may be considered under the following circumstances:

• Duplicate payment
• Order cancellation approved by the company
• Inventory unavailable after purchase
• Significant breach of contract by the seller
• Situations required by applicable law

Refund requests may be denied if:

• The mobile home has been used, altered, modified, or damaged after delivery.
• The customer changes their mind after accepting delivery.
• The issue results from improper installation, misuse, neglect, or unauthorized modifications.

6. Transportation and Installation Costs

Transportation, installation, permits, site preparation, utility connections, and other related services are generally non-refundable once provided or scheduled.

Any expenses incurred by the company in relation to transportation or installation may be deducted from approved refunds.

7. Warranty Coverage

Mobile homes may be covered by a manufacturer's warranty and/or a limited company warranty.

Warranty coverage does not constitute a refund guarantee. Warranty services typically include repair or replacement of covered components.

Warranty terms may vary depending on the model, manufacturer, and location.

8. Processing of Refunds

Approved refunds will be processed using the original payment method whenever possible.

Refund processing times may vary depending on:

• Financial institutions
• Credit card providers
• Payment processors
• Banking regulations

Most approved refunds are processed within 7 to 14 business days, although some financial institutions may require additional time.

9. Chargebacks

Customers are encouraged to contact our customer service department before initiating a chargeback through their bank or payment provider.

Fraudulent or unjustified chargebacks may result in:

• Suspension of services
• Collection activities
• Legal action where permitted by law

10. Limitation of Liability

To the maximum extent permitted by law Manufactured-homes shall not be liable for indirect, incidental, special, or consequential damages arising from the purchase, delivery, installation, or use of a mobile home.

Our total liability shall not exceed the amount paid by the customer for the affected product.

11. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice.

Changes become effective immediately upon publication on our website.

Customers are encouraged to review this policy periodically.

12. Contact Information

If you have any questions regarding this Refund Policy, please contact us:

Manufactured-homes

Address: 15971 I- 35 Frontage Rd,Moore, TX 78057? USA
Email: support@Manufactured-homes.us
Phone: +1 (754) 296 6157

We are committed to providing professional support and resolving customer concerns fairly and efficiently.